Refund policy

Return, Exchange & Cancellation Policy

Exchange Policy

You are eligible for an exchange if the product does not fit as expected.

  • Exchange Window: 10 days from the date of delivery

  • Items must be:

    • Unused and unworn

    • With original tags

    • Packed in the original box

    • Accompanied by a payment receipt or proof of purchase

If your desired size is unavailable, you may:

  • Choose an alternative product of equal value

  • Our support team will assist you through the process

Return Policy

Return requests must be raised within 5 days of delivery.
Products must be:

  • Unused and unworn

  • With all original tags and packaging intact

  • Free from any signs of wear or damage

Note: Returns are accepted only after a quality check and confirmation by our team.
Returns sent without prior approval will not be accepted.

Refund Options

Once your return is approved, you may choose:

  • 95% Refund to Original Payment Method
    (5% of the order value will be deducted as shipping and handling charges)

Important Guidelines

  • Return & Exchange Window: 10 days from delivery

  • Mode of Return: Self-shipping (Customer bears return shipping costs)

  • A return/exchange request must be raised before sending any items back

  • Products sent without prior intimation will not be accepted

  • Sale items are not eligible for return or exchange

Damaged or Incorrect Items

If your product arrives damaged, defective, or incorrect, please notify us within 24 hours of delivery.
We will assess and resolve the issue as soon as possible.

⚠️ Claims made after 24 hours of delivery will not be accepted.

Cancellation Policy

  • Orders can be cancelled only before dispatch

  • Orders cannot be cancelled once dispatched from our warehouse

For any questions or to raise a return/exchange request, please contact us